Frequently Asked Questions
What level of English do I need to join?
We offer courses from beginner to advanced. Each course includes a level suggestion—see our Courses page or contact us for a free assessment.
Are your instructors certified?
Yes! All our teachers hold internationally recognized certifications (CELTA, DELTA, or equivalent) and years of practical experience.
Can I study at my own pace?
Absolutely. Our platform is 100% flexible—study when and where you want, at your pace. You’ll also have access to regular live Q&A sessions.
Do you provide certificates?
Yes. Upon successful course completion, you’ll receive a digital certificate from Sparkling Tower English to add to your resume or LinkedIn.
How does your money-back guarantee work?
You can request a refund within 7 days of starting any course. No questions asked—we want you to learn with confidence.
Didn't find your answer? Contact us – we're happy to help!